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<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">4</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">PC Hardware</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-can't hear sound from QuickTime</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-speakers not plugged in <p class="smtext">聽</p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-take the connecting wire that comes from the speakers and connect it to the sound card</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">5</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">PC Software</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-can't hear QuickTime </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-multimedia sound is not enabled</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-go to the control panel and add new hardware. Select sound card and install software.</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">6</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">PC Software</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-can't navigate through lessons</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-Java is not active in your browser</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-find the preferences menu in your browser and make sure Java is setup.</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">7</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">PC Software</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-horrible colors or size problems on lesson</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-colors not set to 256 colors or pixels set to incorrect resolution </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-change display settings</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">8</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">Patch Cable</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-errors like "No DNS" or "No Response ... Server Could Be Down" <p class="smtext">-no link light</p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-patch cable disconnected <p class="smtext">-wrong type of cable</p>
<p class="smtext">-patch cable is intermittent</p>
<p class="smtext">-patch cable is damaged somewhere</p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-connect the patch cable to either the workstation or to<p class="smtext">- make sure cable is proper type</p>
<p class="smtext">- see if the cable connects and disconnects just by jiggling</p>
<p class="smtext">-use the cable tester to test the continuity of the cable</p>
                                        </td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">9</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">IP Addressing</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-can't use Internet applications</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">- incorrect IP address given</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">Go into the control panel and into network. Correct the IP address, or enable dynamic IP.</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">10</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">IP <p class="smtext">Addressing</p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-network errors</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-wrong WINs configuration </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-go to the control panel in "My Computer" and enter the network settings; change the IP in the WINs section</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">11</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">IP<p class="smtext">addressing</p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-network errors</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-wrong DNS IP address on your machine</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-under the control panel double click on the network icon; go to the network card that applies to your workstation and click on the DNS section of the configuration; find the correct DNS entry from your teacher and enter it</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">12</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">Device</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-errors like "No DNS" or "No Response .. Server Could Be Down" <p class="smtext">-no link light; time out network errors</p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-patch cable from patch panel to device (hub, switch, router, transceiver) is disconnected</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-connect the cable to the two ports in question</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">13</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">Device</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-errors like "No DNS" or "No Response .. Server Could Be Down" <p class="smtext">-no link light; time out network errors</p>
<p class="smtext">-failure of Fluke 620 (or equivalent meter) tests</p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-patch cable from the device (hub, switch, router, transceiver) to network is faulty or incorrect</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-remake the patch cable and connect it</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">14</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">Device</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">errors like "No DNS" or "No Response .. Server Could Be Down" <p class="smtext">-no link light; time out network errors</p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-device (hub, router, switch, transceiver) is off.</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-make sure the power cable is installed correctly <p class="smtext">-turn it on</p>
                                        </td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">15</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">Structured Cabling</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-errors like "No DNS" or "No Response .. Server Could Be Down" <p class="smtext">-no link light; time out network errors</p>
<p class="smtext">-failure of Fluke 620 (or equivalent meter) tests </p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-bad punchdowns in jack</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-redo punchdown.<p class="smtext">-snip the cable, restrip the cable and punchdown the wires to the jack. Hopefully they installed a service loop so the cable is still long enough</p>
                                        </td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">16</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">Structured Cabling</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-errors like "No DNS" or "No Response ... Server Could Be Down";<p class="smtext">-no link light; time out network errors </p>
<p class="smtext">-failure of Fluke 620 (or equivalent meter) tests</p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-cable problem somewhere along cable run</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-visually inspect cable run; then try using cable tester; eventually redo cable run (this may be a pain!)</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="6%">17</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">Structured Cabling</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="19%">-errors like "No DNS" or "No Response ... Server Could Be Down";<p class="smtext">-no link light; time out network errors </p>
<p class="smtext">-failure of Fluke 620 (or equivalent meter) tests</p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="20%">-bad punchdowns in back of patch panel</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="38%">-redo punchdown<p class="smtext">-snip the cable, restrip the cable and punchdown the wires to the jack. Hopefully they installed a service loop so the cable is still long enough</p>
                                        </td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="620">18 </td>
<td class="smtext" colspan="1" rowspan="1" width="620">Structured Cabling </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="620">-errors like "No DNS" or "No Response .. Server Could Be Down";<p class="smtext">-no link light; time out network errors </p>
<p class="smtext">-failure of Fluke 620 (or equivalent meter) tests</p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="620">-bad or incorrect patch cable from patch panel to next device or network (for example, cross-connects or rollover cables where straight-throughs are needed, or a straight-through where a cross-connect is needed).</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="620">-isolate the patch cable and replace it with the appropriate, working patch cable</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="620">19 </td>
<td class="smtext" colspan="1" rowspan="1" width="620">Structured Cabling </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="620">-errors like "No DNS" or "No Response .. Server Could Be Down";<p class="smtext">-no link light; time out network errors </p>
<p class="smtext">-failure of Fluke 620 (or equivalent meter) tests</p>
<p class="smtext">-failure of wire map tests.</p>
                                        </td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="620">-open, short, split pair, or miswire (wire map failures)</td>
<td class="smtext" align="left" colspan="1" rowspan="1" valign="top" width="620">-reterminate the failing end of the cable run</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" height="19" rowspan="1" valign="middle" width="6%">20</td>
<td class="smtext" colspan="1" height="19" rowspan="1" width="17%">?</td>
<td class="smtext" colspan="1" height="19" rowspan="1" width="19%">?</td>
<td class="smtext" colspan="1" height="19" rowspan="1" width="20%">?</td>
<td class="smtext" colspan="1" height="19" rowspan="1" width="38%">Add your own errors</td>
</tr>
</table>
<p class="smtext">
                                    <b>ORAL EXAM and RUBRIC</b>
                                </p>
<p class="smtext">
                                    <b>Date/Time/Place:</b>
                                </p>
<table border="1" cellpadding="2" cellspacing="0" bordercolor="#000000">
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="12%"><b>Group<br> #</b></td>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="17%"><b>Time <br> (25 min slots)</b></td>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="15%"><b>Member <br> # 1</b></td>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="15%"><b>Member <br> # 2</b></td>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="15%"><b>Member <br> # 3</b></td>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="13%"><b>Member<br> # 4</b></td>
<td class="smtext" align="center" colspan="1" rowspan="1" valign="middle" width="13%"><b>Member<br> # 5</b></td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" width="12%">1</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">3:00-3:25</td>
<td class="smtext" colspan="1" rowspan="1" width="15%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="15%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="15%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="13%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="13%">聽</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" width="12%">2</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">3:30-3:55</td>
<td class="smtext" colspan="1" rowspan="1" width="15%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="15%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="15%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="13%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="13%">聽</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" width="12%">3</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">4:00-4:25</td>
<td class="smtext" colspan="1" rowspan="1" width="15%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="15%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="15%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="13%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="13%">聽</td>
</tr>
<tr>
<td class="smtext" align="center" colspan="1" rowspan="1" width="12%">4</td>
<td class="smtext" colspan="1" rowspan="1" width="17%">4:30-4:55</td>
<td class="smtext" colspan="1" rowspan="1" width="15%">聽</td>
<td class="smtext" colspan="1" rowspan="1" width="15%">聽</td>