📄 requestprocessor.java
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/******************************************************************************
* The contents of this file are subject to the Compiere License Version 1.1
* ("License"); You may not use this file except in compliance with the License
* You may obtain a copy of the License at http://www.compiere.org/license.html
* Software distributed under the License is distributed on an "AS IS" basis,
* WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License for
* the specific language governing rights and limitations under the License.
* The Original Code is Compiere ERP & CRM Business Solution
* The Initial Developer of the Original Code is Jorg Janke and ComPiere, Inc.
* Portions created by Jorg Janke are Copyright (C) 1999-2001 Jorg Janke, parts
* created by ComPiere are Copyright (C) ComPiere, Inc.; All Rights Reserved.
* Contributor(s): ______________________________________.
*****************************************************************************/
package org.compiere.request;
import java.sql.*;
import java.util.*;
import org.apache.log4j.Logger;
import org.compiere.util.DB;
import org.compiere.util.EMail;
import org.compiere.util.Msg;
/**
* Request Processor.
*
* @author Jorg Janke
* @version $Id: RequestProcessor.java,v 1.6 2003/05/04 06:46:58 jjanke Exp $
*/
public class RequestProcessor
{
/**
* Constructor
* @param vo value object
*/
public RequestProcessor (RequestProcessorVO vo)
{
long startTime = System.currentTimeMillis();
runProcess (vo);
// read new web requests
runWeb (vo);
// read new emails
runEMail (vo);
//
long msec = System.currentTimeMillis() - startTime;
double sec = (double)msec / 1000;
log.info("RequestProcessor " + vo.Name + " - " + sec + " sec");
} // RequestProcessor
/** Logger */
private static Logger log = Logger.getLogger(RequestProcessor.class);
/*************************************************************************/
/**
* Process requests.
* - update requests
* - send alerts
* - escalate alerts
* - Set time next run
*
* @param vo Value Object
*/
private void runProcess (RequestProcessorVO vo)
{
// Run only when scheduled
if (vo.DateNextRun != null && vo.DateNextRun.getTime() > System.currentTimeMillis())
return;
/**
* update DueType of all requests
*/
String sql = "UPDATE R_Request "
+ "SET DueType=R_Request_DueType(DateNextAction) "
+ "WHERE Processed='N' AND IsActive='Y'";
int no = DB.executeUpdate(sql);
log.debug("runProcess - Active Requests updated=" + no);
/**
* send alerts
*/
if (vo.OverdueAlertDays != 0)
{
sql = "SELECT DocumentNo, Summary, AD_User_ID "
+ "FROM R_Request "
+ "WHERE AD_Client_ID=?"
+ " AND TRUNC(DateNextAction)+" + vo.OverdueAlertDays + " > TRUNC(SysDate)";
try
{
PreparedStatement pstmt = DB.prepareStatement(sql);
pstmt.setInt(1, vo.AD_Client_ID);
ResultSet rs = pstmt.executeQuery();
while (rs.next())
{
String DocumentNo = rs.getString(1);
String Summary = rs.getString(2);
int AD_User_ID = rs.getInt(3);
sendAlert (vo, DocumentNo, Summary, AD_User_ID);
}
rs.close();
pstmt.close();
}
catch (SQLException e)
{
log.error("runProcess (Alert): " + vo.Name, e);
}
}
/**
* Escalate
*/
if (vo.OverdueAssignDays != 0)
{
sql = "SELECT DocumentNo, Summary, AD_User_ID, R_Request_ID "
+ "FROM R_Request "
+ "WHERE AD_Client_ID=?"
+ " AND IsEscalated='N'" // just once
+ " AND TRUNC(DateNextAction)+" + vo.OverdueAssignDays + " > TRUNC(SysDate)";
try
{
PreparedStatement pstmt = DB.prepareStatement(sql);
pstmt.setInt(1, vo.AD_Client_ID);
ResultSet rs = pstmt.executeQuery();
while (rs.next())
{
String DocumentNo = rs.getString(1);
String Summary = rs.getString(2);
int AD_User_ID = rs.getInt(3);
int R_Request_ID = rs.getInt(4);
escalate (vo, DocumentNo, Summary, AD_User_ID, R_Request_ID);
}
rs.close();
pstmt.close();
}
catch (SQLException e)
{
log.error("runProcess (Escalate): " + vo.Name, e);
}
}
/**
* New NextRun
*/
String nextRun = "SysDate+" + vo.Frequency; // default (D)ays
if (vo.FrequencyType.equals(vo.FREQUENCY_HOUR)) // (H)our
nextRun += "/24";
else if (vo.FrequencyType.equals(vo.FREQUENCY_MINUTE)) // (M)inute
nextRun += "/1440"; // 60/24
//
String update = "UPDATE R_RequestProcessor "
+ "SET DateLastRun=SysDate, DateNextRun=" + nextRun
+ " WHERE R_RequestProcessor_ID=" + vo.R_RequestProcessor_ID;
DB.executeUpdate(update);
// Read
sql = "SELECT DateNextRun "
+ "FROM R_RequestProcessor "
+ "WHERE R_RequestProcessor_ID=?";
try
{
PreparedStatement pstmt = DB.prepareStatement(sql);
pstmt.setInt(1, vo.R_RequestProcessor_ID);
ResultSet rs = pstmt.executeQuery();
if (rs.next())
vo.DateNextRun = rs.getTimestamp(1);
rs.close();
pstmt.close();
}
catch (SQLException e)
{
log.error("runProcess (NextRun): " + vo.Name, e);
}
log.debug("runProcess complete:" + vo.Name);
} // runProcess
/**
* Send Alert EMail
*
* @param vo Value Object
* @param DocumentNo document no
* @param Summary document summary
* @param AD_User_ID user
*/
private void sendAlert (RequestProcessorVO vo,
String DocumentNo, String Summary, int AD_User_ID)
{
String to = EMail.getEMailOfUser(AD_User_ID);
// Alert: Request {0} overdue
String subject = Msg.getMsg(vo.AD_Language, "RequestAlert", new Object[] {DocumentNo});
EMail email = new EMail (vo.SMTPHost, vo.RequestEMail, to, subject, Summary);
email.send();
} // sendAlert
/**
* Escalate
*
* @param vo Value Object
* @param DocumentNo document no
* @param Summary document summary
* @param AD_User_ID user
* @param R_Request_ID request
*/
private void escalate (RequestProcessorVO vo,
String DocumentNo, String Summary, int AD_User_ID, int R_Request_ID)
{
// Get Supervisor
int Supervisor_ID = -1;
String sql = "SELECT Supervisor_ID from AD_User WHERE AD_User_ID=?";
try
{
PreparedStatement pstmt = DB.prepareStatement(sql);
pstmt.setInt(1, AD_User_ID);
ResultSet rs = pstmt.executeQuery();
if (rs.next())
{
Supervisor_ID = rs.getInt(1);
if (rs.wasNull())
Supervisor_ID = -1;
}
rs.close();
pstmt.close();
}
catch (SQLException e)
{
log.error("escalate", e);
}
// No one to escalate to
if (Supervisor_ID == -1 || Supervisor_ID == vo.Supervisor_ID)
{
sql = "UPDATE R_Request SET IsEscalated='Y' WHERE R_Request_ID=" + R_Request_ID;
DB.executeUpdate(sql);
return;
}
// ----------------
// Escalate: Request {0}
String subject = Msg.getMsg(vo.AD_Language, "RequestEscalate", new Object[] {DocumentNo});
sql = "UPDATE R_Request "
+ "SET IsEscalated='Y', ActionType='T', AD_User_ID=" + Supervisor_ID
+ ", Result='" + subject + "', Updated=SysDate, UpdatedBy=0 "
+ "WHERE R_Request_ID=" + R_Request_ID;
int no = DB.executeUpdate(sql);
// We updated Request, now process it.
if (no == 1)
{
try
{
CallableStatement cstmt = DB.prepareCall("{CALL R_Request_Process(NULL,?)}");
cstmt.setInt(1, R_Request_ID);
cstmt.execute();
cstmt.close();
}
catch (SQLException e)
{
log.error("escalate (process)", e);
}
}
else
log.error("escalate - Request not updated #=" + no);
// Send Email - current user
String to = EMail.getEMailOfUser(AD_User_ID);
EMail email = new EMail (vo.SMTPHost, vo.RequestEMail, to, subject, Summary);
email.send();
// Send Email - new user
to = EMail.getEMailOfUser(Supervisor_ID);
email = new EMail (vo.SMTPHost, vo.RequestEMail, to, subject, Summary);
email.send();
} // escalate
/*************************************************************************/
/**
* Create Request from Web Request
* @param vo Value Object
*/
private void runWeb (RequestProcessorVO vo)
{
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